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Job Details
Job Posted Until Friday, July 30, 2010
Nature Of Duties:
PN: 20080114
Job Type: Part-Time, Permanent, Bargaining-Unit
Location: Franklin County
Promotional Bid: classified position (may include promotion, transfer or demotion)
Job Location: 1583 Alum Creek Dr, Columbus, OH 43209
Division: Bureau of Motor Vehicles/Alum Creek Reinstatement
Pay Range: 28
Hours of work: 8:00 a.m. - 5:00 p.m.
Salary: $34,008.00 - $41,350.40 Annually $16.35 - $19.88 Hourly
Respond to inquiries and/or complaints concerning one or more functions of the Bureau of Motor Vehicles that requires in-depth knowledge of the applicable rules, laws, procedures, etc. in order to process a transaction/answer the inquiry or resolve a complaint (e.g., providing information related to driver license suspensions and their respective reinstatement requirements, procedures for renewing and updating physically and medically restricted licenses, title searches & processing unclaimed motor vehicle affidavits); evaluate BMV driver license suspensions (e.g., bond forfeiture, judgments, security suspensions, probationary suspension cases, liquor cancellation cases using the WMS, POS, ACTS and LEADS computer files); scrutinize file materials to determine if suspension is valid and what course of action is needed to resolve suspension; review appeals determining length or modification of suspension; authorize driver license examination when applicable; provide information and assistance to court officials, law enforcement agencies and to the general public in response to inquiries received via mail, telephone or in person regarding driver licenses, driver status and/or requirements for reinstatement of driving privileges that have been suspended due to any case assigned to the section; compose letters to respond to written and telephone inquiries from the public, attorneys & courts; handle face-to-face inquiries from the public; enter information into ATS or prepares computer tapes and key-forms for updating data records; review computer printouts to determine current and/or proper action to be taken; determine eligibility for administrative hearings, make recommendations, review decisions rendered by courts and determine appropriate action; respond to all written correspondence and telephone inquiries related to administrative hearing and court appeals; research information to determine solutions to questions posed by court officials, law enforcement agencies and to the general public and provide information via telephone call backs or in written form; testify in Court; maintain records, documentation and reports pertaining to each inquiry, either written or by telephone; perform other related duties as required (e.g., greet customers, make copies, file and separate paperwork); operate cash register (i.e., count cash, prepare bank deposit as needed, etc.).
Required Qualifications:
9 mos. trg. or 9 mos. exp. in office practices & procedures; 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer. -Or equivalent of Minimum Qualifications for Employment noted above.
Employer Information
Ohio Department of Public Safety
1970 West Broad St
3rd Floor
Columbus, OH 43223
(614) 752-7665.
http://careers.ohio.gov/
Contact Instructions
Applicants interested in a position should complete and submit an Ohio Civil Service Application by the deadline date listed on the announcement. An Ohio Civil Service Application may be obtained from any State office location or the website: http://careers.ohio.gov/HowtoApply/tabid/121/Default.aspx
Completed applications may be submitted in person or by mail to:
The Ohio Department of Public Safety
Human Resource Management
1970 West Broad Street, 3rd Floor
Columbus, Ohio 43223
In addition, applicants may apply online at http://careers.ohio.gov/.
APPLICATIONS WHICH DO NOT CLEARLY INDICATE HOW THE MINIMUM QUALIFICATIONS ARE MET WILL NOT BE GIVEN CONSIDERATION.
Applicants can view the status of posted positions by logging onto the Ohio Department of Public Safety website at http://publicsafety.ohio.gov/adm_hr.stm or contact Human Resources at (614) 752-7665.
• This position may be filled by a layoff or certification eligibility list.
• A background check will be required on all selected applicants.
• A comparative analysis and/or drug-test may be a requirement of the hiring process.
• This position will be filled in accordance with the applicable bargaining agreement.
All applications must clearly indicate how the Minimum Qualifications & Position Specific Minimum Qualifications, if applicable, are met. Applications that do not indicate this, will not be given consideration.
*IMPORTANT NOTE: Please do not include your Social Security Number (SSN) with your on-line application and/or documentation. If attaching a document that contains your SSN, please redact (black out) SSN before attaching it to your application. The State of Ohio is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, military status in employment or the provision of services.
When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office at the time he or she is contacted so that proper arrangements can be made for the interview.
An Equal Opportunity Employer
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